Frequently Asked Questions

Do you have any questions about our products, how they’re made and how to store them? Our FAQs below answers all our most-asked questions.

Where can I buy your products?

Our products are available to purchase from a variety of retailers, both in store and online. For more information on where to buy our products check out our Where To Buy section.

Can I buy your products directly?

Whilst our products are not available to purchase directly from us, they are available in a number of retailers, both in store and online. For more information on where our products are available to purchase from, check out our Where To Buy section.

How do I cook your products?

For the best way to cook our products, check out the individual product pages.

How do I prepare your products?

All of our products are ready to eat and enjoy! All our products can be eaten straight from the pack or if you’re feeling a bit more adventurous, or have a bit more time, why not try some of our carefully selected recipes for additional ways to enjoy.

How should I store your products?

Store in a cool, dry place and once opened store in an airtight container. Try to keep away from direct sunlight.

Are our products suitable for vegetarians?

Yes! All of our St Pierre products are suitable for vegetarians.

Where can I find details of product allergens?

All our products comply with current UK labelling standards including allergens. Please check product packaging or individual products on our Products page for more allergen information. If you do have any further queries please feel free to contact us.

Do your products contain nuts?

For the most accurate information on allergens please refer to the packaging. Even when repeat purchasing we would always recommend checking the product information on pack.

Are you products suitable for freezing?

Most of our products can be frozen, but we recommend freezing and consuming within one month from a quality perspective. For more accurate information on freezing please check the individual product pages or the back of the product.

Why do St Pierre products include Palm Oil?

In order to achieve the best texture in our products we occasionally need to use palm oil. We are a member of the Round Table of Sustainable Palm Oil (RSPO) and, whenever possible, we purchase Mass Balance or Segregated RSPO Palm Oil from sustainable sources, compliant with RSPO standards. If you would like more information on the RSPO and their standards, please visit www.rspo.org.

Is your packaging recyclable?

The type of plastic we use to package our products is mainly polypropylene, which is a common material used for packaging food. Unfortunately, although polypropylene is recyclable, the infrastructure is not currently available in the UK for it to be widely recycled. As a business we are concerned for the use of plastic and its effect on the environment, and are keen to move towards a greener, more sustainable packaging option.

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